I am a dedicated professional with 3 yrs of work experience in customer support and sales. I am comfortable working in schedule shifts according to EST and PST time zones and looking to work dedicatedly on a long-term basis. I have worked for over 1 year on Zendesk and Salesforce as a chat and email support and have experience working on the following projects: 1-Cab service 2-Online E-commerce stores 3-Logistics service 4-Food ordering service Noteworthy Skills Zendesk, slack, google sheets. Ms. Office, Genesis, Sales-force. Order Desk, Ring Central, Merchant payments. Handling customers queries via emails, calls and chat. Order processing, Call reviewing and monitoring.